Across
- 3. cycle- customer relationship marking
- 6. companies doing what they need to do
- 8. and beliefs
- 9. provides motive
- 10. how one sees the world
- 12. to customers needs
- 14. creative multiple info sources
Down
- 1. component of culture
- 2. life stages- bachelor, married, parent, etc
- 4. products or services
- 5. concepts- how you see yourself
- 7. buying behavior- what customers are looking for
- 11. about yourself
- 13. environment- environment externally
- 15. responsibility- responsibility socially