Across
- 2. involves having a product where consumers buy it
- 9. involves changing raw materials into usable goods
- 11. obtaining, developing, and improving a product
- 13. the group that is identified for a specific program
- 15. targeting two different types of people
- 16. information management getting info about customers and analyzing it
- 17. strength, weakness, opportunities, and threats
- 22. planning understanding concepts to develop strategies to select an audience
- 23. communication with the consumer market all people who share similar needs and wants
- 25. effort to inform people about a product or service
Down
- 1. process of deciding how to get goods into customers' hands
- 3. lists info like age, gender, income level, etc
- 4. includes all businesses that buy products for their operations
- 5. the exchange of a product for money
- 6. idea that a business should strive to satisfy customers
- 7. the functions of marketing add value to a product
- 8. combines customer info with customer service and marketing communications impact affects the economy and standard of living economic benefits of marketing the good things of marketing
- 10. consists of consumers who purchase goods for personal use
- 12. its percentage of the total sales volume
- 14. intangible items that satisfy your needs and wants
- 18. four basic strategies including the four Ps
- 19. management obtaining, developing, and improving a breaking down the market into smaller groups
- 20. provides customers with goods and services
- 21. having a product available at a certain time
- 24. tangible items that satisfy your needs and wants
- 25. based on costs and what competitors charge for the same product
