Across
- 3. Uncover the real reason
- 5. Make appointment on member behalf
- 6. Congratulate
- 8. Catch it before it catches you
- 9. Runs reports
- 11. A pair
- 14. Detailed Information
- 15. Handles the routes
- 17. Provided by Health Plan
- 20. handles Non-English speaking members
Down
- 1. Primary Care Physician
- 2. Strive to overcome
- 4. Visits once this year
- 7. Where needed job aids are found
- 10. dialer
- 12. I see this person frequently
- 13. Three in one
- 16. Main Campus
- 18. Potential to earn
- 19. Health Plan