Across
- 2. A technology used in telephony systems to determine whether an outgoing call has reached an answering machine or a live person.
- 4. AI-powered system that uses voice commands and responses to interact with users.
- 5. The process of sending or distributing emails (based on email body, email metadata, attachment contents, attachment metadata).
Down
- 1. Involves the measurement, analysis, and interpretation of data related to telephone calls.
- 3. Automated software application designed to simulate human conversation and interact with users in natural language.