Across
- 3. procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
- 5. to a specific form of continuing education (CE) that helps those in the medical field maintain competence and learn about new and developing areas of their field.
- 8. approach to quality management that builds upon traditional quality assurance methods by emphasizing the organization and systems: focuses on “process” rather than the individual; recognizes both internal and external “customers”; promotes the need for objective data to analyze and improve processes.
- 10. Occupational Safety and Health Administration, more commonly known by its acronym OSHA, is responsible for protecting worker health and safety in the United States.
- 11. administered to detect the presence of Mycobacterium tuberculosis, the bacterium that causes tuberculosis (TB). The terms Mantoux, TB skin test, tuberculin skin test, and PPDs are often used interchangeably.
- 12. management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
Down
- 1. Laboratory Improvement Amendments (CLIA) of 1988 are United States federal regulatory standards that apply to all clinical laboratory testing performed on humans in the United States, except clinical trials and basic research.
- 2. Health Insurance Portability and Accountability Act, a US law designed to provide privacy standards to protect patients' medical records and other health information provided to health plans, doctors, hospitals and other health care providers.
- 4. for cardiopulmonary resuscitation.
- 6. way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".
- 7. federal agency designed to protect the United States against threats. Its wide-ranging duties include aviation security, border control, emergency response and cybersecurity.
- 9. circulating life force whose existence and properties are the basis of much Chinese philosophy and medicine.