Medicare Benefits Counselor Crossword

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Across
  1. 1. A person who receives Medicare benefits.
  2. 4. The "D" in Medicare Part D pays for these.
  3. 5. What Benefits Counselors do to assist callers make sense of complicated information.
  4. 7. The "B" in Medicare Part B covers many of these types of care.
  5. 8. A monthly amount paid for Medicare coverage.
  6. 10. A friendly quality that can make a difficult call easier.
  7. 12. A Medicare coverage for hospital and inpatient care.
  8. 13. A Medicare health plan offered by a private company, often including Part A and Part B.
  9. 15. What Benefits Counselors do when they pay close attention to a beneficiary.
  10. 16. A written or electronic request for payment for a health care service.
  11. 17. The place many Benefits Counselors work from.
Down
  1. 2. How every caller should be treated, with _____.
  2. 3. The federal health insurance program primarily service people age 65 and older.
  3. 6. The amount a beneficiary may pay for a covered service before the plan begins paying.
  4. 9. What a Benefits Counselor provides when helping someone understand their options
  5. 11. The act of signing up for Medicare or a Medicare plan.
  6. 14. A group of Benefits Counselors working together toward a common goal.