Medicare (CMS) Audit/Secret Shopper

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Across
  1. 2. The first question asked on a Medicare Secret Shopper call
  2. 4. Abbreviation for Special Enrollment Period
  3. 5. Communication system for hearing impaired
  4. 7. A Connecticut Medicare Advantage plan
  5. 9. _______ Shopper
  6. 11. End Stage Renal Disease
  7. 12. Language spoken in the Philippines
  8. 13. A List of covered medications
Down
  1. 1. Call Center team that is audited by Medicare
  2. 3. Language spoken in France
  3. 6. External Secret Shopper Vendor
  4. 8. A New York Medicare Advantage plan
  5. 10. Abbreviation for Medicare