Member Care Center Puzzle

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Across
  1. 1. never had dealings with the merchant
  2. 4. core system
  3. 7. time when an increased card limit will reset.
  4. 9. credit report pulled for a loan application
  5. 10. canceled a product or service but still being charged
Down
  1. 2. system used to check status of a loan application
  2. 3. color of member fully verified in the ivr
  3. 5. number of times a member can input their ivr pin
  4. 6. only transfer to friends, family and those you trust
  5. 8. repgen used to order a new card