Member Trivia #1

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Across
  1. 2. What is something member's request after being terminated?
  2. 5. Amount of time given before medical/pharmacy benefits start to pend for non-payment
  3. 7. This is the tracking system for complaints
  4. 9. The amount of time a member must pay his/her premium without the policy terminating
  5. 11. What address can not be updated for on exchange members?
  6. 12. This system is used to request a address change
Down
  1. 1. What kind of member's would we not issue a 1095 form for?
  2. 3. These enrollments are also known as autorenewals for on exchange members
  3. 4. What does SEP stand for?
  4. 6. A member must pay with what kind of method to be able to remove a RX hold?
  5. 8. You will go to this system to obtain a confirmation number for a payment
  6. 10. CSR is based on what?