Across
- 2. Frederick Taylor is best known for defining the techniques of _____ management.
- 3. Weber developed the principles of _____.
- 5. _____ management is the study of how managers should behave to motivate employees and encourage them to perform at high levels and be committed to the achievement of organizational goals.
- 9. A branch of management science that uses mathematical techniques to help managers make decisions.
- 11. Rules are formal written instructions that specify _____ to be taken under different circumstances to achieve specific goals.
- 12. A series of studies conducted from 1924 to 1932.
- 13. SO_s
- 15. Organizational ____ is the system of task and authority relationships that controls how employees use resources to achieve the organization’s goals.
- 16. The CEO of Comambault Mining
Down
- 1. Taylor developed four _____ to increase efficiency in the workplace.
- 2. Smith concluded that increasing the level of job ____ improves efficiency and leads to higher organizational performance.
- 4. The crucial message of _____ theory is that there is no one best way to organize.
- 6. Norms are unwritten, informal _____ of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization.
- 7. _____ gives managers the right to direct and control their subordinates’ behavior to achieve organizational goals.
- 8. One reason why Henry Ford introduced moving conveyor belts in his factory was the realization that when a conveyor belt controls the pace of work, workers can be pushed to perform at ____ levels.
- 10. The ______ studied how physical characteristics of the workplace contribute to job stress that often leads to fatigue and thus poor performance.
- 14. One of Fayol’s 14 Principles of Management.