MGT 300 • Chapter 3 Values, Emotions, and Culture: The Manager as a Person

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Across
  1. 3. _____ are more intense feelings than moods.
  2. 7. Organizational _____ can be especially strong when employees and managers truly believe in organizational values; it also leads to a strong organizational culture.
  3. 8. People with an _____ locus of control believe that outside forces are responsible to and around them.
  4. 9. Managers who have _____ levels of job satisfaction generally like their jobs, feel they are fairly treated, and believe their jobs have many desirable features or characteristics.
  5. 13. Needs for achievement, affiliation, and _____
  6. 14. People with an _____ locus of control believe they themselves are responsible for their own fate.
  7. 15. A growing source of ____ for many low-level and middle managers, as well as nonmanagerial employees, is the threat of unemployment and increased workloads from organizational downsizings and layoffs.
  8. 16. _____ set the scene for the way cultural values and norms develop because their own values guide the building of the company, and they hire other managers and employees who they believe will share these values and help the organization to attain them.
Down
  1. 1. The two kinds of personal ____ are terminal and instrumental.
  2. 2. A collection of feelings and beliefs
  3. 4. The big five ____ traits
  4. 5. ______, negative affectivity, agreeableness, conscientiousness, and openness to experience
  5. 6. The tendency to get along well with others.
  6. 10. Managers with a high level of emotional _____ are more likely to understand ho they are feeling and why, and they are more able to effectively manage their feelings.
  7. 11. The stronger the _____ of an organization, the more one can think about it as being the “personality” of an organization because it influences the way its members behave.
  8. 12. Levels of job satisfaction tend to _____ as one moves up the hierarchy in an organization.