Across
- 5. The member help center assists with second mortgages or ____ loans.
- 6. True or False? If someone needs help right away the best practice would be to email MHCMORTGAGEORIGINATORS@wpcu.coop as this email goes to all three originators as well as two managers.
- 9. A member simply has to submit an ___ for your referral to be considered qualified.
- 10. Someone who needs help with their EXISTING loan, but does not want to refinance would be transferred here.
- 11. True or False? It is ok to transfer someone to the hunt group who needs help right away.
Down
- 1. One ___ day is a reasonable expectation to set for when the member will be contacted.
- 2. If someone needs help getting their credit ready for a mortgage they would be referred here.
- 3. Please be sure that all ___ information is up to date before submitting a referral.
- 4. While there are no 0% down payment options for first time home buyers, there ARE zero percent down options for qualifying military _____
- 7. What is the full email address to send urgent or unusual requests to? ________originators@Wpcu.coop
- 8. All of the best practices are saved for you to refer back to here.
