Mia

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Across
  1. 1. fulfilling the requirements of the law
  2. 3. keeping accurate and useful financial records; and analyzing and interpreting the recorded information
  3. 5. Resources equipment and supplies used by businesses in their operation
  4. 8. secret undisclosed information within a particular business or industry
  5. 9. an organized effort to produce and/or distribute goods and services
  6. 10. activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
  7. 11. Relations all the activities a business engages in to interact with its customers
  8. 12. polite behavior, good manners.
  9. 14. the management function that monitors the work effort
  10. 16. Skills the ability to communicate, interact, and build relationships with others.
  11. 17. Resources people who work to produce goods or services
  12. 18. the management function of providing guidance to workers and work projects
  13. 19. the management function of setting up the way the business's work will be done
Down
  1. 2. the process or activity of producing goods and services
  2. 4. Processing converting facts and figures into useful information
  3. 6. a human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company's employees.
  4. 7. the usage of outside organizations or consultants to perform one or more of the primary business activities
  5. 11. Culture the values and ideals that an organization encourages among its employees
  6. 13. loyalty to a particular business
  7. 15. the management function of deciding what will be done and how it will be accomplished