MIDTERM_BUSINESS PROCESS MANAGEMENT_AUG24

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Across
  1. 4. A representation of a product's features and benefits.
  2. 5. A focus on customer needs and preferences in design.
  3. 9. The phase where ideas for products are generated.
  4. 10. A tangible item produced for sale.
Down
  1. 1. The evaluation of product performance against standards.
  2. 2. The aspect of design that influences production costs.
  3. 3. The process of creating a product design.
  4. 6. A type of design focused on aesthetics and functionality.
  5. 7. A method used to assess design viability.
  6. 8. DESIGN The practice of designing services to enhance customer experience.