MIIM Review

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Across
  1. 2. "Is there a lower tier alternative to my allergy medication"
  2. 4. What category is Update PCP Intent in?
  3. 5. "I do not want to recieve calls from you anymore!"
  4. 6. "I was wondering how much my copay will be for the lab work my doctor ordered."
  5. 7. "My family is going on vacation next week."
  6. 8. "Have you processed my application yet?"
  7. 10. "My doctor asked me to see a specialist but I dont know where to go."
  8. 11. "Is there a plan that would cover my gym membership?"
  9. 12. "Will the plan cover my facial reconstruction surgery?"
  10. 14. What category is Change Plan intent in?
  11. 15. "I would like to remove my Part A Coverage."
Down
  1. 1. "The last agent I spoke to hung up on me."
  2. 3. "I have my credit card and I'm ready to pay my monthly premium."
  3. 9. What category is Rx Benefit Details Intent in?
  4. 13. "Can I go to the drug store down the street to fill this prescription my doctor gave me?