Mikayla's in business

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Across
  1. 2. the group of customers to whom a business intends to sell its products
  2. 4. involves the activities of a sales representative directed to a customer in an attempt to make a sale
  3. 8. collecting and analysing information about customers and the business opportunities available
  4. 9. the debts owed by a business to others
  5. 10. methods used by a business to inform, persuade and remind customers about its product
  6. 11. the use of activities or materials as direct inducements to customers
  7. 12. involves buying the rights from another business to distribute its products under its name
  8. 13. any free news story about a business
  9. 15. (two words) when the total market is subdivided into groups of people who one or more common characteristics
  10. 17. something that an entrepreneur can see as an avenue to success
  11. 18. standards that define what is acceptable and unacceptable behavior
  12. 21. (two words)a person who influences others
  13. 22. the monetary value of a business' reputation
  14. 24. the clear, shared sense of direction that allows people to achieve a common goal
  15. 25. the development of long term relationships with individual customers
Down
  1. 1. the group of customers to whom the business intends to sell its products
  2. 3. a business that is owned and operated by one person
  3. 5. Items of value
  4. 6. activities aimed at creating relations between and business and its customers
  5. 7. a smaller and less important market segment
  6. 14. funds contributed by the business owners
  7. 16. a paid non-personal message communicated through a mass medium
  8. 19. the various promotions strategies a business uses in its promotional campaign
  9. 20. the ability of a business to pay its short term debts on time
  10. 23. money owing to external sources