Mintzberg

5. ability to deal with trade unions/local government/suppliers is essential to achieving objectives.
7. effective leadership makes staff more motivated to reach objectives; eg selecting appropriate training;
8. managing through action
10. managing through people
11. needs to take advantage of every opportunity to meet objectives;
12. checking progress helps to identify any deviations from objectives.
13. managing by information

1. handler problems and disputes need to be handled quickly to avoid wasting time that could be spent on achieving objectives;
2. forming good relationships with external stakeholders makes them more likely to support the firm’s objectives.
3. speaking to outsiders will help to enlist their support in reaching objectives;
4. promoting a good image of the organisation will increase potential custom and make it easier to achieve objectives such as an increase in sales;
6. allocator objectives cannot be met if the right resources are not made available;
9. info about objectives focuses employees on what they are working towards;