Mission Possible: Operation Customer Appreciation

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Across
  1. 4. careful management of resources
  2. 5. Encryption method
  3. 7. Meeting for information/instructions
  4. 9. contentment, fulfillment
  5. 11. Increase
  6. 13. Honesty, Consistency
  7. 14. One who speaks for others needs
  8. 15. Working together
Down
  1. 1. high regard, esteem
  2. 2. Objective to be sought
  3. 3. Outstanding quality
  4. 6. Actively hearing and understanding
  5. 8. To gain access
  6. 10. Politeness
  7. 11. Understanding others' feelings
  8. 12. Roof supported by columns