Across
- 2. web based tool provided by micrologic that is used for three main purposes: POS administration, data retrieval and reporting and processing and tracking maintenance services orders
- 7. a figure that represents how many UWC memebers leave the program on a monthly basis
- 8. googles or glasses, hearing protection, nitrile gloves, and other devices worn or used to prevent injury from potential hazards
- 9. report report completed by manager at the end of the day, used to help manage the business and identify trends
- 10. site operations inspections completed by managers throughout the day to determine areas of opportunity and focus points for the management team
- 11. to give to customers as needed, generally to maintain satisfaction in the event something goes wrong or to entice new customers to try our services
- 13. a guide to maintaining a store's appearance standards by walking its perimeter and seeing its from a customers POV
- 14. amount of sales generated per cars serviced. can be calculated before or after discounts depending on what is being tracked
Down
- 1. can be loaded with any dollar amount and redeemed for any services offered at mister locations never expires
- 3. card card scanned at kiosk to track CSA/GSS UWC performance . Also to used to access the back end mode of the kiosk to give rewashes and UWC member maintenance
- 4. accounts programs designed to meet the needs of fleet operators, such as city governments, large and small businesses, police departments, and many other clients nationwide
- 5. area at each site where csa/gss are most visible to customers pulling in to the site
- 6. Metrics used to gauge the success of a sales team, program or site
- 12. Mister's employee engaement platform. employees log iin to read news and information, share best practices, access documents, and more
- 13. Performance review used to identify areas of opportunity and professional growth