Across
- 3. The type of research method used by the author, which includes participant observation and interviews with industry professionals .
- 6. A mobile money service widely used in Kenya, allowing users to send money via mobile phones.
Down
- 1. The term used to describe the costs associated with cash transactions, which mobile money aims to reduce .
- 2. The act of using mobile airtime as a form of currency, which has become a common practice in some regions .
- 4. The concept that refers to the integration of private interests with social good, often associated with the poor as consumers .
- 5. The organization that launched a competition to promote mobile money for the unbanked, aiming to provide access to banking services
- 7. The narrative that emphasizes the potential of mobile money to empower the unbanked and provide financial access .