Mobile Wallet

1. program to expedite credit cards
5. update the disposition of an alert by choosing the ______ (2 words separated by a *)
7. Session name that BOSS should load under
8. a program that houses documents such as power of attorney, or signature cards
9. someone pretending to be our client
10. how you would confirm an enrollment if client does not recognize the number
11. how you would confirm an enrollment if client can verify the full phone number
14. What to check under in CEW to see if client has been in the banking center recently- (2 words separated by a *)
16. an example of someone who can speak on behalf of a client (2 words separated by a *)
17. This should be set both in flash and CEW as an additional fraud protection for client is offered and accepted (2 words separated by a *)(2 words separated by a *)
20. Potential Elder Abuse/Financial Exploitation is used when the client meets both of the following elements of an _________(3 words separated by a * between words)

2. Decline code 94 (2 words separated by a *)
3. program used to file claims
4. a state that can no be used for authenticating
6. decline code- C2 Card status _________
12. Staci is used to expedite _________ cards
13. Unnatural ___________between conversation points can be an indication of an impersonator
15. An example of financial ________- The wrongful unauthorized taking, misappropriation, withholding appropriation or use of an ARP’s funds, assets, resources, property or securities by anyone, including a family member, fiduciary, caretaker or neighbor.
18. virtual assistance used to help clients and agents
19. STACI is helpful in ___________ a new card and its delivery date