Mod 6

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Across
  1. 6. A new service line has just been installed and house lines are set (either for a conversion to as or a new build)
  2. 7. Customer requests to start service, gas is on and the meters outside. What type of order is this?
  3. 9. Customer calls to start service but gas is off. What type of order is this?
Down
  1. 1. When access is required for a pending service order, the customer has an _______.
  2. 2. Call for a pending service order that is scheduled more than one business day in the future, the business partner will always receive a automatic reminder call to phone number listed on the order.
  3. 3. Customer calls to stop service, meters outside and the new party has requested to take over. What type of order is this?
  4. 4. When the lock party calls to stop service after the unlock party has already requested to take over. This would be a ______
  5. 5. The premise has had gas service here in the past but it is currently off, the meter has been removed (usually due to inactive service more than 12 months). A meter needs to be set before the flow of gas can be started.
  6. 8. When access is needed and they have to be over the age of 18. This is called _____ access.