Across
- 6. A new service line has just been installed and house lines are set (either for a conversion to as or a new build)
- 7. Customer requests to start service, gas is on and the meters outside. What type of order is this?
- 9. Customer calls to start service but gas is off. What type of order is this?
Down
- 1. When access is required for a pending service order, the customer has an _______.
- 2. Call for a pending service order that is scheduled more than one business day in the future, the business partner will always receive a automatic reminder call to phone number listed on the order.
- 3. Customer calls to stop service, meters outside and the new party has requested to take over. What type of order is this?
- 4. When the lock party calls to stop service after the unlock party has already requested to take over. This would be a ______
- 5. The premise has had gas service here in the past but it is currently off, the meter has been removed (usually due to inactive service more than 12 months). A meter needs to be set before the flow of gas can be started.
- 8. When access is needed and they have to be over the age of 18. This is called _____ access.