Across
- 1. Software used to manage customer relationships and sales activities.
- 3. Valuable information shared to demonstrate expertise.
- 4. The practice of examining data to improve business decisions.
- 5. Technology that streamlines repetitive sales and marketing tasks.
- 6. A recurring payment model for ongoing services.
- 8. The process of identifying a client's goals and challenges.
- 9. Acronym for a measure of return generated from an investment.
Down
- 1. A sales approach focused on understanding client needs before proposing solutions.
- 2. A visual display of key performance metrics.
- 7. A trusted professional who provides strategic guidance.