Module 4 Know your Customer

123456789101112131415161718
Across
  1. 2. A short, catchy phrase that communicates a company’s brand message
  2. 5. The process of collecting data to understand consumer needs and industry trends
  3. 6. The ongoing efforts entrepreneurs make to establish trust and loyalty with customers
  4. 8. The presence of other businesses offering similar products or services in the same market
  5. 9. A legal right that grants ownership of original creative work preventing unauthorized use
  6. 10. The specific group of people most likely to buy a business’s product or service
  7. 12. The process of collecting data to understand consumer needs and industry trends
  8. 15. user The person who ultimately benefits from a business’s product or service
  9. 17. The process of creating a unique identity for a business to differentiate it from competitors
  10. 18. Research Data: Data collected firsthand by entrepreneurs to validate business ideas
Down
  1. 1. The means through which a product or service reaches the customer
  2. 3. The specific group of people most likely to buy a business’s product or service
  3. 4. A visual tool used by entrepreneurs to understand customer emotions, needs, and behaviors
  4. 7. A symbol or design that represents a business and helps establish brand identity
  5. 11. Research Data: Information collected from existing sources to analyze market conditions
  6. 13. A legal protection that prevents others from using a business’s unique name, logo, or slogan
  7. 14. Mix The strategies businesses use to attract, communicate with, and retain customers
  8. 16. Viable Product: The simplest version of a product that allows a business to test an idea before full development