Across
- 2. When two or more team members have different ideas about how to complete a task
- 6. The act of exchanging information and ideas
- 8. Occurs when people have different personalities, values, or emotions
- 9. The process of working through a disagreement to find a solution
Down
- 1. The negative feelings that conflict can create
- 3. The impact conflict can have on people, teams, and the workplace
- 4. When employees do not have clear information about what is expected
- 5. Choosing not to address conflict
- 7. A strong disagreement or clash between individuals