More SAP Review :)

Edit Answers
12345678910
Across
  1. 4. an inactive account that has an unpaid balance for 45 days or more
  2. 6. any payment made through an external Cash Desk vendor that posts to the account immediately, like Kubra or FirsTech
  3. 8. also referred to as solar or renewable energy
  4. 9. The charge for a customer's metered electric service (MES) consists of up to how many components
  5. 10. an agreement created between a landlord and AES to cater to certain level of services
Down
  1. 1. how often can the budget amount adjust
  2. 2. a payment was not made though Kubra/FirsTech (ex. mail payments, ACH payments, Express Check payments)
  3. 3. this rate represents total electric services
  4. 5. allows dispatchers to schedule Service Orders according to resource availability. Some orders will be marked with "record only" flag so they are not sent to dispatchers
  5. 7. allows you to access and/or update customer's online account information as well as impersonate the account for viewing and assisting the customer