Morning huddle 1/31/23

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Across
  1. 3. Patients who want to update their insurance or confirm we have the correct insurance information.
  2. 4. one of our core values
  3. 6. no DOTS are performed here
  4. 8. Benefits that are accepted at all locations
  5. 10. what changes 1/1/23
  6. 11. Patients asking for a receipt on the same day of the service
  7. 12. what we are using starting today for asking questions
Down
  1. 1. These are patients who already called their insurance company and they state we sent the claim wrong or "out of network."
  2. 2. Patients who are getting charged for follow up visits, self pay visits that were paid on DOS, and any other issues with charges.
  3. 5. what you should place if you open a pts chart
  4. 7. approves if worx pt can change care to us
  5. 9. number of Houston Regions