Motivation in theory and practice

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Across
  1. 2. Giving an employee more work to do of a similar nature - 'horizontally' extending their work role. (3,11)
  2. 4. The periodic changing of jobs or tasks. (3,8)
  3. 5. Giving employees greater responsibility and recognition by 'vertically' extending their work role. (3,10)
  4. 6. A payment system where employees are paid an agreed rate for every item produced.
  5. 8. The passing of authority further down the managerial hierarchy.
  6. 9. Things at work that result in satisfaction (Herzberg)
  7. 11. Listening to the views of employees before making key decisions that affect them.
  8. 12. Things at work that result in dissatisfaction (Herzberg).
  9. 14. Giving official authority to employees to make decisions and control their own work activities.
  10. 15. He ordered peoples' needs starting with the basic human requirements.
  11. 17. Where workers are given a share of the profits, usually as part of their pay. (6,7)
  12. 18. A payment in addition to the basic wage for reaching targets or in recognition for service.
Down
  1. 1. A theory that suggests there is a 'best way' to perform a task. (10,10)
  2. 3. The desire to take action to achieve a goal.
  3. 6. A payment system designed for non-manual workers where pay increases are given if performance targets are met. (11,7,3)
  4. 7. The idea that workers are motivated by recognition given to them as a group (Mayo). (9,5)
  5. 10. A level in Maslow's hierarchy where people realise their full potential. (4,13)
  6. 13. Percentage payment on a sale made to the salesperson.
  7. 16. Organising people into groups that have a common aim.