Across
- 2. An event where a group makes multiple small changes
- 4. (* Part I of clue) The ultimate goal of a process flow is when the ____ time matches the _______ time
- 5. (2 words) Any activity the customer is willing to pay for
- 8. One of the 8 wastes where one process does more than the next process can handle
- 12. Diagram founded by Dr. Kaoru Ishikawa to lay out cause and effects of processes
- 13. (2 words) The pace at which work must be completed
- 16. A diagram to visually show the movement of a process within and between departments
- 17. Ask this 5 times to get to the true root cause of a problem
- 18. "The real place" or Where the work is done
Down
- 1. Chart that depicts the 80/20 rule
- 3. Work Identifying the "best known practices" that is followed by all
- 6. (* Part II of clue) (see * Part I) for clue
- 7. The steps that are necessary to complete a process is known as the _____ path
- 9. (2 words) The flow of a process from beginning to end (first thing someone must know before suggesting improvements)
- 10. The percentage of usable work as is is known as _____ and accurate
- 11. Often referred to as the 6th "S"
- 14. A good problem solving method is to Plan, Do, Study, _____
- 15. The process to accumulate material before moving to next process