MSSC Chapter 7 Crossword

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Across
  1. 4. Can customers buy it when they want it
  2. 6. Acquires products for direct use
  3. 8. Response before a problem occurs
  4. 12. Products that are not a necessity but desired by consumers
  5. 16. Person or group with an interest in a product
  6. 17. Features or personalization that a costumer wants
  7. 18. Amount of Variation allowed
Down
  1. 1. Buys from a wholesaler or manufacturer
  2. 2. Buys direct form a manufacturer
  3. 3. Any person or group affected by a product or service
  4. 5. (2 Words)Uses a product to manufacture another product
  5. 7. Detailed description of acceptable limits
  6. 9. Does the product do what it is designed to do
  7. 10. Cooperation among groups that produces an effect greater than that of each group working alone
  8. 11. Is the product dependable
  9. 13. Food, clothing, shelter, environment, security
  10. 14. Reflects the number of features and quality perceptions
  11. 15. Full-Scaled Model