Across
- 2. Sets the expectations between the service provider and the customer and describes the products or services to be delivered.
- 4. One of the qualities of customer service
- 6. metric used to measure loyalty of customers.
- 7. MTN Chatbot
Down
- 1. MTN owned E-commerce Platform for purchasing MTN Products
- 3. An activity that enables MTN staff visit the shops by booking an appointment.
- 5. This app gives you complete access to easily manage your account.