Across
- 3. Target group for sales
- 4. The number of calls required each day to complete the sales job
- 6. Provides a presentation of the details of the product or service sold
- 7. Software used to record and manage customer information
- 9. A salesperson's technique for convincing a customer to buy something
- 11. A key point when negotiating a sale
Down
- 1. The ultimate goal of the salesperson
- 2. Customer satisfaction after purchasing the product
- 5. Factors that influence a customer's purchase decision
- 8. The weekly or monthly target the salesperson needs to reach
- 10. Equipment that salespeople use when they work