My students don't know how to have a conversation

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Across
  1. 4. a child or young person
  2. 6. slow and unwilling
  3. 7. the ability and skill to do what is needed
Down
  1. 1. serious and quiet because you are thinking a lot
  2. 2. the ability to read and write
  3. 3. to look someone quickly and then look away
  4. 5. the state of depending on a particular person or thing
  5. 8. the ability to wait for a long time withought becoming angry or upset