MyAccount

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Across
  1. 6. The amount of SME accounts we have email addresses for
  2. 7. Promotion of MyAccount will become part of your . . .
  3. 11. Our SME customer portal
  4. 12. On Sunday 19th July MyAccount went
  5. 14. We will auto-register all customers that we have what for
  6. 16. What does OCM stand for
  7. 18. How our MyAccount customers will be set up for billing
Down
  1. 1. Roughly how many customers had access to our online portal previously
  2. 2. The amount of customers who pre-registered on the back of our MyAccount email comms
  3. 3. The management portal has replaced what
  4. 4. The page where customers can amend their details
  5. 5. Once a customer has there bill they can then do what (if they dont have a direct debit)
  6. 8. What customers can set up to recognise all their accounts
  7. 9. Where you can find all the Training videos
  8. 10. The tool we can use to support customers
  9. 13. What three things can a customer do with their bill
  10. 15. If the customer is struggling online they can check out what section of the portal
  11. 17. What can be set up in as few as 5 clicks