Nahdi Pharmacy Conflict Management

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Across
  1. 4. moderate assertiveness/moderate cooperativeness
  2. 5. is the animal used to symbolize avoiding
  3. 7. the largest Retail Pharmaceutical Company in the middle east
  4. 10. is the animal used to symbolize compromising
  5. 11. the style when we care for the relationship whithout any regard to our own agenda
Down
  1. 1. is the essence of collaboration
  2. 2. assertive/uncooperative
  3. 3. the catalyst for fight/flight conflict reaction
  4. 4. assertive/cooperative
  5. 6. is inevitable but if resolved can be an opportunity
  6. 8. is working on resolving a conflict between 2 other parties
  7. 9. is the style of choice when conflict is of no value