Across
- 5. A visual display of quality data used to monitor performance and safety outcomes.
- 8. Harmful or threatening behavior directed toward healthcare staff by patients or visitors.
- 9. The practice of using the best research, clinical expertise, and patient preferences to guide care.
- 10. A brief team meeting where staff review safety concerns and important updates.
- 11. A confidential workplace program that provides employees 24/7 support for mental health, legal, financial, and personal challenges. (Often referred to by its abbreviation)
- 13. A structured investigation used after a safety event to identify underlying system causes. (Commonly referred to by its abbreviation; 3 words)
- 14. The organization’s purpose or reason for existing. (Hint: _____, Vision, & Values.)
- 15. SMCS’s shared decision-making council where nurses and interdisciplinary staff collaborate to review issues and improve practice.
Down
- 1. A workplace culture where staff feel safe speaking up about concerns or mistakes without fear of blame or retaliation.
- 2. Care that respects and includes the needs, preferences, and participation of patients and families.
- 3. Pathway to Excellence term for a nurse who provides patient care directly at the bedside. (Hint: 3 words)
- 4. A formal report used to document safety events or near misses. (Commonly referred to by its abbreviation; 3 words)
- 6. A four-step improvement cycle used to test a change and evaluate results. (Commonly known by its abbreviation)
- 7. Security devices installed last year based on employee feedback to screen everyone entering the hospital for weapons.
- 12. A pattern identified over time that helps teams recognize recurring safety concerns.