National Crossword Puzzle Day - NBS Style

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Across
  1. 2. Sonic the Hedgehog or 867-5309
  2. 5. Communication line
  3. 10. A promise to a Member
  4. 12. Medical, Dental, Vision, etc.
  5. 13. What we call standard operating procedure
Down
  1. 1. This is how you get paid
  2. 3. A calculation of VPH
  3. 4. When you're not on Break or at Lunch
  4. 6. 24th Greek alphabet letter
  5. 7. Transcripts
  6. 8. Our main Member accounts tool
  7. 9. The best department in UnitedHealthcare
  8. 11. Protects Protected Health Information