Across
- 3. Medicaid Member Satisfaction Survey
- 5. Passionate __ Service (core value)
- 8. Appointment __ Survey
- 10. 2018 Quality Goal: Ambetter __-Star Rating
- 12. Who is responsible for Quality?
- 14. Transforming the health of the community, one ___ at a time
- 16. Health Outcomes Survey
Down
- 1. QI executive partner
- 2. 2018 Quality Goal: Medicare __-Star Rating
- 4. ___ Improvement Team (PIT)
- 6. ___ of Care Complaints
- 7. 2018 Quality Goal: __ NCQA Accreditation and 4-Star Rating
- 9. Quality __ Committee
- 11. Healthcare Effectiveness Data Information Set (Acronym)
- 13. National Committee for Quality Assurance
- 15. ___ Adjustment