Across
- 1. Based What is the human performance mode your in when you are in autopilot?
- 4. What is an is an organizationthat operates under very trying conditions all the time and yet manages to have fewer than their fair share of accidents?
- 5. Me Safe 1. _____________ 2. Heal Me 3. Be Nice to me (Three words)
- 7. Huddle Where are events shared so that all of leadership is aware of them so we can create a safe day? (Two words)
- 8. Back When reporting a critical value, what type of clear communication should be used? (Two words)
- 9. With fair and just accountability we know that we will not allow people to be punished for _____________ error or mistake attributable to system problems.
- 11. Risk A patient is wandering the hospital alone with a bright yellow bracelet. What are they at risk for? (Two words)
- 13. Reason Who is considered to be the intellectual father of the patient safety field? He wrote the book Managing the Risks of Organizational Accidents in 1999.
- 15. Northwestern Event Tracking System.
- 16. What is the preferred tool to use with frontline staff when communicating?
- 18. Safety _____________ is a shared belief held by members of a team that they are seen, heard, supported, trusted, and appreciated for raising concerns, sharing mistakes, and acknowledging vulnerabilities.
Down
- 2. Based What is the human performance mode we prefer you not to be in since it has the highest risk for error? This is the “I’ll figure it out on my own” mode.
- 3. You What is the main reason we want to have your name when you put in a NETS?
- 6. Victim _____________are health care providers who are involved in an unanticipated adverse patient event, in a medical error and/or a patient related injury and become victimized in the sense that the provider is traumatized by the event. Frequently, these individuals feel personally responsible for the patient outcome. Many feel as though they have failed the patient, second guessing their clinical skills and knowledge base.
- 7. Stop, Think, Act, Review.
- 8. What type of investigation happens when a severe harm event occurs to get to the root of the issue?
- 10. Err is Human The Institute of Medicine's _____________, published in 1999, represented a watershed moment for the US health care system. The report dramatically raised the profile of patient safety and stimulated dedicated research funding to this essential aspect of patient care. (Four words)
- 12. Learned How does our site and our system communicate actions from an event that were put into place to prevent them from happening again? (Two words)
- 14. Coaching What tool do we use to help encourage good behaviors while discouraging bad behaviors? (Two words)
- 17. What is an escalation tool as well as a safety tool?