Nature of Business Management

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Across
  1. 4. the process of evaluating performance and taking corrective action to ensure that the set objectives are being achieved
  2. 10. the process of working with and through other people to achieve business goals in a changing environment. Crucial to this process is the effective and efficient use of limited resources.
  3. 11. being responsive to change and able to adjust to changing circumstances
  4. 13. the ability to influence people to set and achieve specific goals
  5. 14. solving a broad set of activities involved in searching for, identifying and then implementing a course of action to correct an unworkable situation
  6. 16. the structuring of the organisation to translate plans and goals into action
  7. 18. engagement refers to businesses sharing information with and seeking input from stakeholders, and involving them in decision making
  8. 19. the clear, shared sense of direction that allows people to attain a common goal
  9. 20. someone who coordinates the business’s limited resources in order to achieve specific goals
Down
  1. 1. the ability that comes from the knowledge, practice and talent to do something well
  2. 2. the exchange of information between people; the sending and receiving of messages
  3. 3. thinking allows a manager to see the business as a whole and to take the broad, long-term view
  4. 5. communication any message that is not written or spoken
  5. 6. making the process of identifying the options available and then choosing a specific course of action to solve a specific problem
  6. 7. measures the degree to which a goal has been achieved
  7. 8. skills those skills needed to work and communicate with other people and to understand their needs
  8. 9. compares the resources needed to achieve a goal (the costs) against what was actually achieved (the benefits)
  9. 12. refers to a management style that incorporates dynamic action and forward planning to achieve particular objectives
  10. 15. bottom line the economic, social and environmental performance of a business
  11. 17. the process of influencing or motivating people to work towards the achievement of the organisation’s objectives