Network Health 101 Review

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Across
  1. 2. Federal health insurance program
  2. 4. Personality and interpersonal skills that affect your relationships with others are called _____ skills
  3. 5. In Medicare, this is a written expression of dissatisfaction
  4. 6. Network Health and the ______ assume the risk in a level-funded plan
  5. 9. An account where contributions are limited, but the employee (instead of the employer) owns the account is called a Health ______ Account
  6. 11. The amount of money you must pay before insurance begins paying for services
  7. 12. On the Medicare side, this is when you make a request that you disagree with our decision to deny
  8. 15. An _______ Provider Organization doesn't require a primary care physician designation, but cover has to be in network
  9. 16. The percentage of a covered health care service the member pays
  10. 17. A fixed fee for an eligible service
  11. 19. Network Platinum _____ has the most Network Health Medicare memberships
  12. 20. On the Group side, this is a verbal expression of any dissatisfaction
  13. 21. ACA stands for ______ Care Act
  14. 23. PHI stands for Protected ______ Information
  15. 24. Windows tip: press ______ + Z to undo your most recent action
  16. 25. A _______ is financial help provided by the government to help people afford health insurance through the marketplace
Down
  1. 1. A ________ Provider Organization doesn't require referrals
  2. 3. 1570 is the default _______ password
  3. 4. SPMO stands for ______ Project Management Office
  4. 6. When an employer funds their own health insurance and assumes the financial risk, it is called _____ funded
  5. 7. A Health ________ Organization is when your primary care physician is the central figure
  6. 8. Wellness product that employees have as a benefit
  7. 10. A Point of _______ plan is when your primary care provider can refer you
  8. 13. The button to press when you don't want to be heard on a conference call
  9. 14. Self-funded enrollee
  10. 18. Name of the faxing software we use
  11. 22. A closed ______ means that if the drug is not listed, it will not be covered (applies to HIX plans)
  12. 26. ______ Sneakers is a supplemental benefit for Medicare members that includes access to fitness facilities