Across
- 2. Federal health insurance program
- 4. Personality and interpersonal skills that affect your relationships with others are called _____ skills
- 5. In Medicare, this is a written expression of dissatisfaction
- 6. Network Health and the ______ assume the risk in a level-funded plan
- 9. An account where contributions are limited, but the employee (instead of the employer) owns the account is called a Health ______ Account
- 11. The amount of money you must pay before insurance begins paying for services
- 12. On the Medicare side, this is when you make a request that you disagree with our decision to deny
- 15. An _______ Provider Organization doesn't require a primary care physician designation, but cover has to be in network
- 16. The percentage of a covered health care service the member pays
- 17. A fixed fee for an eligible service
- 19. Network Platinum _____ has the most Network Health Medicare memberships
- 20. On the Group side, this is a verbal expression of any dissatisfaction
- 21. ACA stands for ______ Care Act
- 23. PHI stands for Protected ______ Information
- 24. Windows tip: press ______ + Z to undo your most recent action
- 25. A _______ is financial help provided by the government to help people afford health insurance through the marketplace
Down
- 1. A ________ Provider Organization doesn't require referrals
- 3. 1570 is the default _______ password
- 4. SPMO stands for ______ Project Management Office
- 6. When an employer funds their own health insurance and assumes the financial risk, it is called _____ funded
- 7. A Health ________ Organization is when your primary care physician is the central figure
- 8. Wellness product that employees have as a benefit
- 10. A Point of _______ plan is when your primary care provider can refer you
- 13. The button to press when you don't want to be heard on a conference call
- 14. Self-funded enrollee
- 18. Name of the faxing software we use
- 22. A closed ______ means that if the drug is not listed, it will not be covered (applies to HIX plans)
- 26. ______ Sneakers is a supplemental benefit for Medicare members that includes access to fitness facilities