Network Operations 1

2. Process of managing an employee's departure from an organization, including deprovisioning access and assets.
5. Process for controlling changes to IT systems and services.
7. Acceptable Use Policy, a set of rules and guidelines for using IT resources and systems.
8. Variability in the delay of received packets in a network.
9. Non-Disclosure Agreement, a legal contract outlining confidentiality obligations.
10. Standard for message logging in networking devices and operating systems.
12. Service Level Agreement, a contract between a service provider and a customer outlining service expectations.
13. Short for "business continuity planning" or "continuity of operations planning".
15. Cisco protocol for monitoring network traffic flow.

1. Process of integrating a new employee into an organization, including orientation and training.
3. Document outlining procedures for recovering from a disaster or system failure.
4. Set of rules governing the creation and management of passwords in an organization.
6. Memorandum of Understanding, a non-binding agreement between parties outlining terms and details of cooperation.
10. Protocol used for managing and monitoring network devices.
11. Standard Operating Procedure, a set of step-by-step instructions for completing routine tasks.
14. The time it takes for data to travel from one point to another in a network.