Across
- 3. Formal document that instructs workers.
- 6. Customers in business transactions.
- 7. Ordinary, not specific, like many others.
- 9. Superficial.
- 10. Your mental attitude.
- 11. Talking in a lively way.
Down
- 1. Great difficulty.
- 2. Agreement, approval to allow something.
- 4. Slang word for alcoholic drinks.
- 5. Decreasing.
- 8. Slang word for friendly people.
- 10. Gatherings where people talk about shared interest.
