Never a DigiCrossword...

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Across
  1. 4. In the UK we fell back to this on Halloween, who needs to save light anyway? (9,4,4)
  2. 6. BBC drama Line of Duty uses the sixth floor of which BT building as a set for AC-12’s offices? (9,5)
  3. 7. Does this Process Design Architect cause ringing, stinging, prickling or thrilling sensations? (5,6)
  4. 8. You don’t have to dial 150 to for this new service bringing PSTN calling to Microsoft Teams (8,7)
  5. 10. Similar to what we are by dinner time, but this is where Simon Barna is from. (7)
  6. 11. The tool used to map and manage processes (4)
  7. 13. Are they an agile rugby expert? (5,6)
  8. 16. Simplified, automated, reliable… It’s not a place, it’s a transformation of our customer service (5,6)
  9. 17. Alexander Bain House is here, and so is COP26 (7)
Down
  1. 1. He’s no Magnum but when it comes to planning a PI he’s your man. (7,7)
  2. 2. Angelic powered dessert mixed with milk? Not quite but they do provide consultancy. 😊 (8)
  3. 3. Purple or white, but don’t eat if yellow. (10)
  4. 5. The writing’s on this interactive facilitation tool (5)
  5. 9. Eighteen levels of new HQ in London (3,6)
  6. 12. Key for q3, but not just something with carpet on top. (8)
  7. 14. Both have long luscious locks but our version is associated with transformational changes as opposed to changing rooms (1,1,1)
  8. 15. Wake Riona up before you join these informative calls. (8)