Across
- 1. Check this every day before you auto-in
- 5. sir, your log on hours are denied; we can fix this by having you contact your....
- 7. to be used, when on an call and walking away from your desk
- 10. can only login to their specified machines, as listed under the 'logon to' button
- 12. To receive digitally encrypted emails, the recipient's Encryption cert must be published to the
- 16. Software on NMCI machines that Allows Windows to read a user's CAC
- 18. joe.user.UK is an example of a ______ national account
- 20. created via Cached Exchange Mode
- 21. A person who can vouch for another user's Identity
- 22. On-site support
- 23. This must occur prior to making changes to an account
- 24. Must inform your caller that you can hear them, but they won't hear you
- 26. Global domain controller for the East Coast
- 27. Software specialists
- 29. 2 letter prefix for a machine name. This type of machine may be deployed
- 30. Personal Storage Table
- 32. NGEN - End User Computing
- 33. What type of server is this: NAWEBREMXM02V
Down
- 2. West Domain
- 3. When escalating a ticket to RDM, you must also _____ transfer your call to the RDM team.
- 4. Referring to the process of logon via CAC
- 6. GUI for AD
- 8. What type of domain controller is this: NAEAPAXS01
- 9. Max time is 24 hours
- 11. Account type; Only the designated POC can call to request an unlock or PW reset
- 13. number that associates a user's CAC to their account
- 14. Global domain controller for the West Coast
- 15. Users can receive _________ email from other users via 1 of 3 certificates on their CAC
- 17. (plural) A collection of user and\or computer accounts that can be managed as a single unit
- 19. Submitted by CTR, handled by the SRM team
- 25. Which coast is this server located on: NAWESPSCdc07
- 26. East Domain
- 28. Blue Screen of…..
- 31. Background Connection