Across
- 5. Advantage of the VZW Network
- 7. Our current network
- 8. Element of ETR
- 9. Our sales process
- 12. Device OS
- 15. Infomanager app on POS
- 16. Provides account information
- 17. Type of store design
- 19. Intent
- 20. A monthly plan element
Down
- 1. Center that handles customers calls
- 2. Vzw internal social networking
- 3. President & CEO
- 4. Customer experience acronym
- 6. Platform to submit ideas
- 10. Consumer discounts
- 11. POS sales system
- 13. Verizon internal internet page
- 14. Measurement of customer satisfaction
- 18. Everything Plan
- 19. A priority