Across
- 4. Exactly
- 6. Awesome
- 8. Happy New Year(nospaces)
- 9. Concern
- 10. Great
- 11. Similar (use to say 'I have had a similar issue', 'a similar situation happened to me')
Down
- 1. Beautiful
- 2. Absolutely
- 3. Happy to help (nospaces)
- 5. Immediately (use to say something like 'I will look into this immediately' make sure to use on an issue you are confident you can resolve / give clear next steps on)
- 6. Amazing
- 7. I care about (nospaces)