Newbies Crossword

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Across
  1. 1. Would prevent a customer from being able to switch
  2. 6. Where the boss can be found
  3. 7. Length of Mortgage
  4. 11. Could be 1 or 2
  5. 12. Could be ad hoc or annual
  6. 14. balance divided by value times 100
  7. 15. Added each month to an account
  8. 16. this person might have it
  9. 17. Where toes are done
  10. 18. maximum number of names
  11. 19. see other clue
Down
  1. 2. First thing you see
  2. 3. the Boss
  3. 4. Account with two properties
  4. 5. Not a sour manager
  5. 6. Top of the pile of applications
  6. 8. Where we are
  7. 9. Loan secured on a property
  8. 10. A third party might have this
  9. 13. Home of mortgage offers
  10. 16. Lottie's team