Next Touch TPD Review Work Guides

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Across
  1. 2. Details of processing the Borrower Correspondence queue and other documents found on the borrower’s account
  2. 4. Summary of an acceptable name change
  3. 5. Work guide for working the physician correspondence queue
  4. 10. Work guide for processing VA Pre-Qualified accounts
  5. 12. Summary of acceptable signatures for Page 1 of the TPD Application
  6. 13. Details of working pended accounts
  7. 14. Work guide for splitting documents with multiple borrowers
  8. 15. Summary of identifying each TPD Review stage and a brief description of each
  9. 16. Work guide for reviewing new documentation from borrowers after the original application was rejected
Down
  1. 1. Work guide for processing TPD Review
  2. 3. Work guide for processing borrower recall requests
  3. 6. Summary of common acceptable diagnosis and limitations provided in Section 4 of the TPD Application
  4. 7. Details of actions to take when a task pulled in Get Next Task is coded under the incorrect document code
  5. 8. Work guide for faxing physician follow-ups
  6. 9. Details of verifying loans on the Metastorm loans tab
  7. 11. Work guide for working a Borrower Representative Form