Across
- 4. Bed sheets, blankets, pillow cases, towels
- 6. A person who helps hotel guests with their luggage
- 7. The staff
- 9. A small amount of extra money given to sb for his/her services
- 10. A statement showing appreciation for services
Down
- 1. To give sb the responsibility to do sth
- 2. Unforgetteble
- 3. Very high standard or quality
- 5. The person who parks cars at a hotel, restaurant,etc.
- 8. To organise and carry out an activity in order to get information